Microsoft Office Home and Business OEM Edition Cant show

(imported topic written by TLSM)

Hi All,

Previously I had open a same topic at
TEM Deployment and Configuration
and I am not sure am I post in a correct partition.

I am new in this application but recently I found some issue on the MS office OEM edition.

And the worst is I found almost half of the MS version cannot report.

Have you all have face this kind of problem? One of my user had install Microsoft Office Home and Business 2010 at his machine.

And this information can view in Add and Remove program as well.

But from the Application information I cannot found the Microsoft Office Home and Business 2010 but I can found the Microsoft Office 2010 Services Pack 1.

All the screenshot been show at the attachment.

And I also run again the script on the PC (from Application Information) with QnA but also failed to found the Microsoft Office record.

The script I run:

(
if

it

=

“”

then

nothing

else

it
)
of
unique values
of
((
if
(
exists
value
“DisplayName”

of

it

AND

exists
value
“DisplayName”

of

it

as
string)
then
(value
“DisplayName”

of

it

as
string)
else
(
“”
))
&
(
if
(
exists
value
“DisplayVersion”

of

it

AND

exists
value
“DisplayVersion”

of

it

as
string)
then
(
" | "

&
value
“DisplayVersion”

of

it

as
string)
else
(
“”
)))
of
keys
whose
(
exists
value
“UninstallString”

of

it

AND
((
not

exists
value
“SystemComponent”

of

it
)
OR
(
exists
value
“SystemComponent”

of

it

AND
name
of

it

starts with

“{”

AND
name
of

it

contains

“}”
AND
(
exists
match (regex
“(9|A|B|C)(0|1)1(2|4)\d\d\d\d-(0011|0012|0013|0014|0017|002E|002F|0030|0031|0033|0035|003A|003B|0044|0051|0052|0053|0057|00BA |00CA|10D7|110D)-(0000|0409)-(0|1)000-(0|1)000000FF1CE$”
)
of
preceding text
of
first
“}”

of
following text
of
first
“{”

of
name
of

it
)))
AND
(
if
(
exists
value
“DisplayName”

of

it

AND

exists
value
“DisplayName”

of

it

as
string)
then
((
it

does not contain

“Hotfix”

AND

it

does not contain

“Security Update for”

AND

it

does not contain

“Update for”

AND

it

does not contain

“Security Update for Windows”

AND

it

does not contain
“Update for Windows”

AND

it

does not contain

“Security Update for Microsoft”

AND
(length
of

it

0
)
AND
(
number of
substrings
" "

of

it
<
length
of

it
))
of
(value
“DisplayName”

of

it

as
string))
else

true
))
of
keys
“HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall”

of
(
if
x64
of
operating system
then
(x32 registry
;
x64 registry)
else
registry)

Also failed to found the record.

But if from Microsoft Office Configuration Information I can found the Microsoft Office record.

I just wonder anyone face this issue?

I am appreciate if anyone can guide me to trace the record for Microsoft Office at Application Information.

It is OEM version version of Microsoft Office Home and Business 2010.

It is ITM cannot detect OEM application license?

Because we found out OEM license do not trigger at all in console.

Can anyones here help me or advice me how to trigger and it is anyones facing the issue like that?

Thanks

(imported comment written by TLSM)

Hi All,

It is anyone here facing this issue?

Can kindly do help me in this?

Thanks

(imported comment written by vincent.h)

Hi, I suggest that you open a PMR with IBM support to have this resolved.