Merge computer duplicates?

Hello,

We use bigfix for ILMT purpose.

I noticed last week on our bigfix console a greyed computer with its duplicate (not greyed).
On ILMT side:

  • the greyed computer is still present but without any fresh scan.
  • the duplicate is also present with fresh scan but isn’t associated with the products it has

I checked on the server and the problem appeared since we updated the system.
We updated other servers with bigfix agents without this issue.

I wanted to follow this doc but sadly our backups don’t go far enough to get the previous KeyStorage directory.

Is there a way to merge on bigfix the two computer (~migrate “old” computer to “new” computer) to have only one computer on bigfix and in the end on ILMT ?

The ending computer must have the original ILMT metrics preserved.

Thanks for your help.