MDM console doesn't add new devices

Usage and Config MDM
1

(imported topic written by SystemAdmin)

Hi! My MDM console doesn’t show new devices.

I enroll iPad. In iPad was added net sertificate and new profile. But in MDM console i cant see it.

In log file

iosmdm

repeated 4 lines like this:

…

2012-09-26 11:36:20 UTC

INFO

MDM

  • Started PUT “/mdm” for X.X.X.X at 2012-09-26 11:36:20

0000

2012-09-26 11:36:20 UTC INFO MDM - Processing by MdmController#mdm as

2012-09-26 11:36:20 UTC INFO MDM - MDM check-in for device DEVICE-SN

2012-09-26 11:36:20 UTC INFO MDM - MDM is delivering next pending command for DEVICE-SN: DeviceInformation

2012-09-26 11:36:20 UTC INFO MDM - Rendered text template (0.0ms)

2012-09-26 11:36:20 UTC INFO MDM - Completed 200 OK in 63ms (Views: 0.0ms)

2012-09-26 11:36:20 UTC

INFO

MDM

  • Started PUT “/mdm” for X.X.X.X at 2012-09-26 11:36:20

0000

2012-09-26 11:36:20 UTC INFO MDM - Processing by MdmController#mdm as

2012-09-26 11:36:20 UTC INFO MDM - MDM check-in for device DEVICE-SN

2012-09-26 11:36:20 UTC INFO MDM - MDM is delivering next pending command for DEVICE-SN: DeviceInformation

2012-09-26 11:36:20 UTC INFO MDM - Rendered text template (0.0ms)

2012-09-26 11:36:20 UTC INFO MDM - Completed 200 OK in 63ms (Views: 0.0ms)

2012-09-26 11:36:20 UTC

INFO

MDM

  • Started PUT “/mdm” for X.X.X.X at 2012-09-26 11:36:20

0000

2012-09-26 11:36:20 UTC INFO MDM - Processing by MdmController#mdm as

2012-09-26 11:36:20 UTC INFO MDM - MDM check-in for device DEVICE-SN

2012-09-26 11:36:20 UTC INFO MDM - MDM is delivering next pending command for DEVICE-SN: DeviceInformation

2012-09-26 11:36:20 UTC INFO MDM - Rendered text template (0.0ms)

2012-09-26 11:36:20 UTC INFO MDM - Completed 200 OK in 62ms (Views: 0.0ms)

…

X.X.X.X - iPad external IP address

DEVICE-SN - iPad ser.number

what is this means?

2

(imported comment written by BenKus)

Hi Ivan,

Can you explain how you enrolled your iPad? Did you use the instructions here?

https://www.ibm.com/developerworks/mydeveloperworks/wikis/home?lang=en#/wiki/Tivoli%20Endpoint%20Manager/page/Installing%20Apple%20iOS%20Devices

Ben

3

(imported comment written by SystemAdmin)

Thanks for quick answer!

My devices has been viewed in console after 2 days i was enrolled it… Is this normal situation?