Master operator to Console Operator

(imported topic written by rad.ricka91)

Hi all,

I think this has been mentioned before somewhere:

a) master operators can’t be changed to console operators

b) the old master operators login should not be used for new console operator

What’s the impact of B? I have a situation where it would be very desirable to re-create the same username for an old master operator and just wanted to know the possible impact.

Tks,

R.

(imported comment written by Doug_Coburn)

Hi Rad,

In BES 6.0 we disabled the ability to go back and forth with a username between MO and NMO. Reusing a MO name as a NMO can cause serious issues for your deployment. Since every action, Fixlet Message, Analysis, Task, Retrieved Properties, and Baseline gets signed with the users credentials trying to switch a MO to an NMO can cause these things become Invalidly Signed.

I would highly recommend if possible have a naming scheme that allows you to promote or demote a user. Generally a simple method is to include a prefix or suffix to user names, for example MO-bigfixuser, and NMO-bigfixuser.

Doug