Lock state partially working

(imported topic written by jpeppers91)

Some of my machines are partially locked and some won’t lock at all. Is there any reason why these machines wouldn’t lock? If they are manually unlocked does this cancel the policy?

(imported comment written by BenKus)

Did you by any chance change your “Action Lock Controller” settings?

You can check by opening the BigFix Administration tool on the BigFix Server, go to “Masthead Management”, select “Edit Masthead”, and check the “Action Lock Controller” box. It should be “Console”.

Ben

(imported comment written by jpeppers91)

No changes there. That setting is as you specified. The policy is working because machines are locking and unlocking properly. It’s just a handful that are not.