(imported topic written by SystemAdmin)
I have received the CompanyName.BESLicenseAuthorization file from IBM. I am used to receiving a license.crt file. I was told that “your server will download the new license automatically in a couple days, or you can update it immediately through the License Overview dashboard in the BES Support Site.”
Going to the License Overview dashboard, I got a message that said I needed to open the BES Admin tool, which I did, and got a message there that said something like, “you have a new license, do you want to propogate it?” (not exact but close) to which I answered YES.
Nothing further happened, and all of my licenses are still showing as expired?
How do I use the BESLicenseAuthorization file to manually update my BES?
Thanks,
Jeff