LDAP user account login errors

We performed a DB restore and we are not able to login onto Console using AD users.
Followed these steps:
http://www-01.ibm.com/support/docview.wss?uid=swg21587799
But received “Class NoMatchingRecipient” error
After this, we followed these steps:
http://www-01.ibm.com/support/docview.wss?uid=swg21636691

When running BESAdmin.exe /resignSecurityData we receive an error that EncryptedServerSigningKey file can not be found (indeed, there is no such file).
Also, if logging in as MO, no entries are seen in LDAP Directories, although there are entries in LDAP_Settings table.

Any ideas how to solve this?
Thank you!

Login in console via local operator, shoot an action and see it it is creating entry in Bigfix Database.

Also check for the authentication between server and database.

Hi @DSimona … We get the same problem & has not been solved … Did your problem has been solved ? If did, could you please to share how it solved ?

Hello imam,

The following KB article might be helpful:

LDAP login functionality is broken after restoring the BigFix database
http://www-01.ibm.com/support/docview.wss?uid=swg21634777

Regards,
Vitaliy

hi @vnovik , Thanks for help
after doing your recomendations @ http://www-01.ibm.com/support/docview.wss?uid=swg21634777

we still got some error when add LDAP Directories : Unexpected server error: SignedDataVerificationFailure in data type ‘LDAP_SETTINGS’ object ‘17626’ attribute ‘pass’

After performing the database update steps, Did you logged to bigfix console using local opertors and performed the neccesary changes in ldap configuration?

It should work because same issue I was facing 2 months back and after following the link I was able to get rid of the issue.

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