Issues deploying AIX technology levels

Usage and Config Patch
1

Hi all,

I have been working through patching for aix and I am currently stuck with the message “FATAL ERROR: Fixget query returned with unexpected results” in the plugin log file.

The action is reporting "Download error: “The download plugin exited unexpectedly” but does not define the URL it is trying to get (which I think is normal for the plugins).

I have verified that the proxy is working and not blocking, that the user account has rights to the IBM site to download and also added the https://.ibm.com and http://.ibm.com to the IE trusted sites.

Any other ideas?

I do have a PMR open also, but wanted to see if anyone else saw this.

Thanks

Martin

2

@TheTick, have you registered and configured the AIX download plug-in under the Patching Support site?

3

@cmcannady, thanks for the suggestion. It was all done (multiple times).

I did figure out the issue though. Turns out the AIX admin put the wrong password into the plugin. I had done this with him a couple times and he did it wrong both times. I saw him log on to the IBM site and he was able to get there, so not sure what he did. I put in my IBM id and pass and it started to work.

Having other issues now with the patching, but will probably open a new thread.

Thanks

Martin