Hi,
I am using BigFix 11.0.3 and have recently noticed an issue. For some custom sites, I can see that content is applicable on certain computers. However, I created a new custom site and subscribed all computers to it. While all computers appear under the subscribed computer count, none of the fixlets in this custom site are being evaluated on the endpoints, and as a result, no computers are showing as applicable. Could anyone assist with this?
Regards,
SAM
When you create a custom site and assign computers to it, the endpoints evaluate the site's subscription relevance locally. If it evaluates to True, they immediately report back to the Root Server as "Subscribed." However, the client still needs to reach out to its Relay and actually gather the site's content (the .fxf fixlet files). If that gather hasn't happened or failed, the endpoint is subscribed but has zero fixlets to evaluate.
Try to create a test fixlet under the custom site and wait for computers to become applicable.
Also running besadmin tool can also propogate the changes
And check with other operators if they are able to see computers subscribed. Console cache can also cause loading of data
In our console, we have only one operator. I have created a test fixlet in the custom site → Ran besadmin tool → Removed console cache but still no changes. None of the fixlets are becoming applicable.
When I take action on any of the fixlet from this custom site by providing the computer name. The Action runs but the strange thing is all the content in the custom site is greyed out even though there are applicable computers. The issue is the content is not getting evaluated. Could you please help on how to fix this issue?
Can you share relevance for your custom site. I will try to recreate one in our dev env
I have subscribed All Computers to the custom site. There is no relevance as such.
Does the operator has access to that custom site?
There was similar issue reported if I am able to recall correctly. And below were the steps follower
Go to the Computer Subscriptions tab of your Custom Site.
Change the subscription to "No computers".
Click Save Changes (this increments the site version and tells clients to drop it).
Wait 2-3 minutes.
Change the subscription back to your original criteria (e.g., "All computers" or specific relevance).
Click Save Changes again
Let me know if this works. Also I hope your custom site does not have special characters
Was this fixed or still issue persists