Issue with BES Client registration on BES ROOT Server

Usage and Config
1

Getting issue with registration…
When installing BES Client on BES Root server and getting below error during registration…
"RegisterOnce: GetURL failed - General transport failure. - SOCKET CONNECT (winsock error -8) - registration url - http://127.0.0.1:52314/cgi-bin/bfenterprise/clientregister.exe?"

1 Like
2

Hi,
Please check your network connection from client to server and server to client,
it’s okay mean then check your mtu at your network.

Thanks,
Nagaraj.

3

Are you using the port “52314” instead the default port “52311”?
Could you open this URL on BES Root server?

http://127.0.0.1:52314/cgi-bin/bfenterprise/clientregister.exe

4

Yes, here we are using deferent port.

And I am not able to open this port in BES Root server… " Internet Explorer cannot display the webpage"

5

And this?

http://127.0.0.1:52311/cgi-bin/bfenterprise/clientregister.exe

6

Is the Root Server service running?

7

You haven’t got a proxy or something configured? Specifically an auto-detect one?
Are you still building the platform / is this the first client you have deployed (onto the Root server)?

8

If the server is running please make sure you can hit the diagnostics page

http://127.0.0.1:52314/rd

This would give you information that the web service is running.

The other issue might be, was this working before? Did you add WebUI? What version of the platform are you using?

9

Yes, @aram, the root server service is working…