Issue with "3151800: UPDATE: Microsoft .NET Framework 4.6.2 Available - Windows 7 SP1 / Windows 8.1 / Windows 2008 R2 SP1 / Windows 2012 / Windows 2012 R2 / Windows 10"

We have been attempting to deploy this patch to multiple systems and it would return the exit code 5100 which is “The user’s computer does not meet system requirements.”. I checked the fixlet details and the patch information and I could not find any prereqs defined for it, so I downloaded it and manually executed the patch and it returned:

I then tried to install the KB2919355 and it failed. It referred me to KB2919442, so I downloaded that one and t was successful. I then retried KB2919355 and it was successful. Then retried 3151800 and it was successful.

I am not sure if this should be built into the relevance or just made as a note in the description. It appears that KB2919355 does reference a servicing stack (KB2975061 but it is not in BigFix) but not KB2919442.

Thoughts?

Hi TheTick,

In 2014, Microsoft has posted a blog to inform windows 8.1 and windows server 2012 R2 users to install KB2919355 to receive new updates starting on May 13th 2015.

https://blogs.windows.com/itpro/2014/04/16/windows-8-1-update-wsus-availability-extended-deployment-timing/#s3T1idwWZBz2LCmJ.97

KB2919355 is required for receiving new updates released after the said date by Microsoft. It is not a “prerequisite” for any specific KB and hence Bigfix content for KB3151800 does not include KB2919355 in installation or in relevance check since KB2919355 is only for Windows 8.1 or Windows server 2012 R2.

However, your concern is valid that there should be some information for users to check and make sure KB2919355 is installed for applicable OSes. Adding a note in the description seems serving the purpose here.

PS: KB2919442 is the prerequisite of KB2919355.

Thanks & Regards,
Sylvia

Hi TheTick,

One important Note has been added to Fixlet 315180001 to indicate the necessary prerequisites. Please kindly check.

Published site version:

Patches for Windows, version 2743.

Best Regards,
Sylvia