Installing client on server 2008

I am trying to install BESClient version using setup file and masthead file but encountering an error “The wizard was interrupted bifire IBM Bigfix client could be completely installed”. I removed the Bigfix client using removal tool. Please suggest on this issue.

Hey :slight_smile:

Just to double check what you mean…

Did you install the Agent via the EXE file or via the console / agent deploy tool?

When you removed the install, did you use the BESRemove application?

Which operating system and architecture are you using?

I am using EXE to install Bigfix client.
I used BES remove exe to remove the BES client.
Architecture would be Win2008 6.0.6002.

Are you installing to the default location or another location?

I am installing it to a default location.

Go to registry -> Search BigFix client -> remove all the entries -> Reboot Server -> Try again.

1 Like

OK, will try thank you Manish and Scottish Guy :slight_smile:

Definitely agreeing with Manish on the solution. You should head out to registry and try to reboot all the entries. I was facing the issue and fixed it with a similar solution on FinancePolice.