Hello Considering installing BigFix on Citrix desktops. Would the traditional agented approach or the new Modern Client Management be a better solution? The virtual desktop is Windows 10.
Hi @ncpeteusa. We use the traditional agent approach installed on our golden image. I think the biggest things to consider is your expectations for the Bigfix client behavior in essence to your Citrix deployment/configuration type.
If you are deploying from a golden image and or using MCS/PVS I’d recommend looking into the below settings:
-
BES Client Setting: BESClientUI Enable Mode
Stopping the BESClientUI from running on every local user session on a Citrix Server - Customer Support -
Good references on Client Identity Match:
Citrix PVS Creating New Client ID
Everyone’s environment is different so adequate testing is going to be the most beneficial. Perhaps creating a dev Citrix Machine Catalog/Delivery group and testing out different Bigfix Agent deployments might prove helpful?
@ncpeteusa we have had some issues with duplication of agents with Citrix VDI’s. Every time the image is updated and redeployed, we begin seeing duplication. The clientIdentityMatch=100 setting has helped to a certain extent, however duplication still occurs.
In addition to the above we are in the process of testing the following to prevent duplication in customer environments: https://support.hcltechsw.com/csm?id=kb_article&sysparm_article=KB0023280
Perhaps it can be of assistance to you as well.
BR,
Quentin