Installed site - "BES inventory and license" - continuous message

(imported topic written by matthew76_uk91)


I have installed the site “BES inventory and license”.

When i start the console it is now showing the message “waiting for server to begin gather of BES inventory and license”. It has been sitting like this for about a week now!

Any ideas what it is doing? Is the installed site working properly?



(imported comment written by BenKus)

Hi matthew,

This will happen if your BES Server can’t connect to the Internet (usually a proxy issue). Can you open your BES Diagnostics on the BES Server and see if your server can reach the Internet?


(imported comment written by matthew76_uk91)

Hi, everything appears to be ok within the diagnostics screen.

(imported comment written by BenKus)

Hi Matt,

I would start a support ticket and they can identify where the problem is…