Installed app Analysis report error for Android device

Usage and Config MDM
1

(imported topic written by bearandy)

Hi,

I don’t know why the Installed app Analysis report error for Android devices.

Other analysis report is OK. Andriod version is 4.1.2 .

What should I do to troubleshoot it?

Thanks.

2

(imported comment written by BenKus)

If you hover over the in the console, what is the error text?

Ben

3

(imported comment written by bearandy)

What do you mean error text?

It seems the action for Android Language have some problem.

The Android mobile’s language is Traditional Chinese.

Thanks.

4

(imported comment written by BenKus)

If you see “” as result for a property, there is typically some additional error info. You can see this by hovering your mouse over the “”, or by clicking on the computer and looking at the results in the computer view.

Ben

5

(imported comment written by bearandy)

OK.

Refer attachment. It show Invalid character

Thanks for help

6

(imported comment written by BenKus)

Hmm… This looks like a bug in the new app where the chinese characters are interfering with the xml parser… We will check it out and let you know…

Ben