(imported topic written by amylyerly91)
I am experiencing an issue with inventory results not reporting accurately. Specifically, I am trying to find all machines in my environment that have ONLY version 8 of excel.exe. The problem is most machines in the environment, as I have found, have multiple versions of Office installed(some up to 4 different versions). The versions range from Office 97 all the way through to Office 2007.
I have viewed inventory results by individual machines in the console and pulled web reports, but due to questioning on the accuracy of the reports, I started to look at some machines manually. Even though there may be 3 different versions of Office installed on the machine, inventory may report only one version installed. I have looked at the registry key used for the Installed Apps retrieved property and a key exists for all different version, but all version don’t show on the inventory report. Have you seen this before or have any suggestions on this?
Regards