Important information about BigFix 9.2 Patch 5 upgrade

From: Announcements for BES Administrators besadmin-announcements@bigmail.bigfix.com
To: Besadmin-announcements besadmin-announcements@bigmail.bigfix.com
Date: 07/22/2015 06:30 PM
Subject: [BESAdmin-Announcements] Important information about BigFix 9.2 Patch 5 upgrade
Sent by: “Besadmin-announcements” besadmin-announcements-bounces@bigmail.bigfix.com

Based on additional feedback from production upgrades to IBM BigFix 9.2.5, we would like to highlight some differences in upgrade timing customers will likely experience when upgrading to this version. The 9.2.5 upgrade will likely take longer than previous IEM/BigFix upgrades The duration is proportional to the amount of subscribed external content, number of client uploads on the server and speed of server hardware; and could take multiple hours for some deployments Deployments actively using SUA or ILMT are expected to have higher numbers of client uploads and will be more impacted The UI does not display the progress of the upgrade and will be unresponsive while the upgrade is occurring.

It is important to let the upgrade complete once started. To confirm the upgrade is still progressing, reference the following technote (http://www-01.ibm.com/support/docview.wss?uid=swg21962862) or contact IBM support.

As usual, IBM recommends testing the server upgrade in an isolated lab environment prior to completing a production upgrade. For a description of this process and upgrade best practices, see https://www.ibm.com/developerworks/community/wikis/home?lang=en#!/wiki/Tivoli%20Endpoint%20Manager/page/Upgrading%20Best%20Practices

We will update the best practices link with additional information to help estimate upgrade timing over the coming days. _______________________________________________
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