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It is as You are attempting to use an iem tool is part of a 9.5 patch 3 installation ( corresponding to dbversion 8.31 ) attempting to connect a database upgraded to patch 10 ( dbversion 9.72 ) …
I can only presume this is because something went wrong during the upgrade …
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You are using IEM CLI 9.5.3 and environment is upgraded to v_9.5.10 ,hence you are getting error while connecting to IEM CLI.