(imported topic written by NirajG)
We have observed many windows agents getting cpu spike upto 70%. Agent OS include xp,win7 and windows server 2008. There are no open actions that could lead to CPU Spike. Only analysis activated are from Inventory site.
Server scenario : Windows server 2008R2 + Local SQL Server 2008 + Top level and branch relays to scale the architecture. IEM version fresh install 9.0.787
Client scenario : Currently we have about 30,000 endpoints on console, no actions sent to clients apart from daily blank task.
Clients are on manual relay selection with following settings :-
_BESClient_Log_Days=30
_BESClient_Comm_UseUrlMoniker=1
_BESClient_Comm_SkipInternetActiveTest=1
_BESClient_Register_IntervalSeconds=10800
_BESClient_Download_MinimumDiskFreeMB=200
_BESClient_Comm_CommandPollEnable=1
_BESClient_Comm_CommandPollIntervalSeconds=3600
_BESClient_Download_DownloadsCacheLimitMB=200
_BESClient_Download_UtilitiesCacheLimitMB=20
_BESClient_Report_MinimumInterval=300
__RelaySelect_Automatic=0
__RelayServer1=http://:52311/bgmirror/downloads/
__RelayServer2=http://:52311/bgmirror/downloads/
__RelayServer3=http://< Secondary Top level relay IP>:52311/bgmirror/downloads/
Whenever there is a CPU spike following error is observed in client logs
Retry error, attempt 8 failed for SetModificationTime (C:\Program Files\BigFix Enterprise\BES Client__BESData\actionsite__Local\Get\ComputersRevoked.crl)
Gather::SyncSite caught FileIOError (44) FileIOError
Also client folder is being excluded from antivirus scanning. Client CPU usage settings are on default of <2% CPU (Current Balance Settings: Use CPU: True Entitlement: 0 WorkIdle: 10 SleepIdle: 480)
Any help on why this error would occur or how to solve the issue.
Thanks
Niraj G