IBM BigFix Compliance Application

Hi All,

Our IBM BigFix Compliance Application is down and I am able to see below error message

I have restarted IBM BigFix Compliance Service but still I am facing same issue.

Please Suggest how to proceed further.

The next logical step would be check the application’s logs. There should be something that could guide you to the root cause.

In log file I am able to see below error

Sequel::DatabaseConnectionError (Java::ComMicrosoftSqlserverJdbc::SQLServerException: The connection to the host XYZ, named instance sqlapps failed. Error: “ Receive timed out”. Verify the server and instance names and check that no firewall is blocking UDP traffic to port 1434. For SQL Server 2005 or later, verify that the SQL Server Browser Service is running on the host.):

I have restarted the SQL Server Browser Services but still Same issue

Issue has been resolved after restarting SQL Services. Thanks fermt for your reply