I am unable to use the /qn or /quiet switch on some of our .msi's

Content Authoring
1

(imported topic written by stranqui91)

I am moving our software from our current deployment tool into BigFix. For some of the .msi’s, the /qn switch for a silent install works fine, but for a large percentage of them it does not.

I can run the .msi from a command prompt on the client machine using a switch and it installs with no problem. However, when I put it into BigFix with the /qn switch, the package never installs. When I run the task, I do see msiexec.exe in task manager on the client PC, but nothing gets installed. If I remove the switch from the action script, the package will install without a problem, however it requires user intervention.

Here is the Action Script example:

download http://fh-mxbf01:52311/Uploads/c1397f08b67025cd83f3437dff032c1b22482d3a/Password%20Reset%20Tool%20-%20FH%20Usersmsi.tmp

continue if {(size of it = 1195124 AND sha1 of it = “c1397f08b67025cd83f3437dff032c1b22482d3a”) of file “Password%2520Reset%2520Tool%2520-%2520FH%2520Usersmsi.tmp” of folder “__Download”}

extract Password%20Reset%20Tool%20-%20FH%20Usersmsi.tmp

wait “{pathname of system folder & “\msiexec.exe”}” /i “{(pathname of client folder of current site) & “__Download\Password Reset Tool - FH Users.msi”}” /qn

Any ideas?

2

(imported comment written by NoahSalzman)

Is it supposed to be /quiet? See this Forum thread:

http://forum.bigfix.com/viewtopic.php?id=2343

3

(imported comment written by stranqui91)

Both are valid .msi switches. I have tried both (not at the same time, of course :slight_smile: ) and get the same result.

4

(imported comment written by jeremylam)

/quiet is only valid for Microsoft Installer 3.0 and up; see:

http://msdn.microsoft.com/en-us/library/aa372024.aspx

But this doesn’t explain why /q doesn’t work in this case.