How to see computer Serial Number (identifying number) in Bigfix database.

Customizations
1

Hi guys,

I have problem. i retriving information computer properties about " identifying number - windows " in my console , and i want pull identifying number value from my bigfix database to my custom application. when i check the identifying number value (in the bigfix database) the result is NULL.

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thanks anyway

2

What is the relevance behind ‘Hardware Info’?

Perhaps create your own custom property with if-then-else. For physical, return the Service Tag (Serial Number), for Virtual machines return the virtual ID.

3

The data is not easily retrievable via database direct connections, we would recommend using the REST API instead. As this is a BES Property, you could use a REST API query with the session relevance such as

(id of computer of it, name of computer of it | "Not Reported", value of it) of results of bes properties whose (name of it = "Identifying Number - Windows")

For more details on using the REST API, have a visit to https://developer.bigfix.com and look for the REST API topic.

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