Dear guys, we need know if there is a way to personalize the controller installation software to allow or restrict and specific mode like Monitor, Guidance, Active. Not at target level, at controller level.
It depends on what model you are using for the RC deployment.
P2P: Where you start session from the TRC controller or the TEM console by right-clicking on a target. There is no mechanism for this. The policies can only be configured on the target side and they apply to any controller that connects to it.
Managed: Where you have a TRC server that manages the targets and you tipically start the RC session from the RC server. You can setup different policies for different users against the same target by establishing the sets of policies for the different associations of user groups with target groups. So using this mechanism you can have for instance users from Group A able to do monitor only, while users of group B can do monitor and active, and even users of Group C have no access at all to that target.