How to check problem of configure web report using HTTPS?

Usage and Config Platform
1

(imported topic written by ebibibi91)

I changed web report using HTTPS instead of HTTP by http://support.bigfix.com/cgi-bin/kbdirect.pl?id=193 .

But now “BES Web Reports Server” service is not start correctly.

I want to know what is problem, but no information in eventlog nor web report log(http://support.bigfix.com/cgi-bin/kbdirect.pl?id=324).

How can I detect the problem? Is there more detailed log?

Thanks.

2

(imported comment written by BenKus)

Hi ebibibi,

Does the Web Reports Server start if you change “_WebReports_HTTPServer_UseSSLFlag”=0?

If so, you might want to double check your path to your certificate and pem file and make sure all the settings look correct.

Ben

3

(imported comment written by ebibibi91)

Hi Ben Kus.

Thank you for your advice.

I found the problem about certification file.

Thanks.