How do I manually Set Relay Information on Linux RedHat 7

I have a Linux server client that isn’t able to connect to BES root server after installation. Firewall rules prevent it from connecting to the root server but not one of the relay servers.

I want it to change the settings on the server so that it connects to the relay server first. What settings need to be changed on the server so that it can use the relay server as its primary connection?

The besclient.config file was changed but gets changed back when the besclient service starts; so that didn’t work.

Your question is not very clear; Is the client installed on the BES root server machine that is not able to connect to the BES root server on the same physical machine ?

If the problem is on a different client, then see the documentation at: https://help.hcltechsw.com/bigfix/9.5/platform/Platform/Installation/c_unix_linux_clients_.html
Stop the client before changing the “besclient.config” then edit the file as described in the above link. Restart the client.

Hi,

I have the same question, and after contact IBM, these are the flags you have to change (file besclient.config)

Stop besclient process

New entrys
[Software\BigFix\EnterpriseClient\Settings\Client__RelayServer1]
value = http://your server:52311/bfmirror/downloads/
effective date = Tues, 21 Jan 2020 14:00:00 +0000 <- Format the date like this

[Software\BigFix\EnterpriseClient\Settings\Client__RelaySelect_Automatic]
value = 0
effective date = Tues, 21 Jan 2020 14:00:00 +0000 <- Format the date like this

This old entry must be empty
[Software\BigFix\EnterpriseClient\Settings\Client__Relay_Control_Server1]
value = ""
effective date = Tues, 21 Jan 2020 14:00:00 +0000 <- Format the date like this

Start besclient

Regards

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