(imported comment written by lgomba)
This looks similar (if not the same
as a problem I just worked on
https://www.ibm.com/developerworks/mydeveloperworks/wikis/home?lang=en#/
wiki/Tivoli%20Endpoint%20Manager/page/Log%20Files
.
Console
registry keys:
.
- In TEM 8.2+ all console errors will be in BESRelay.log
…
ACTION TAKEN: Reviewing the logs sent I see the following errors
console.log
Fri, 09 Nov 2012 10:20:43 -0700 – Entering
ThreadedTaskManager::RunTaskSynchronously( struct UserRefresh::Refresh )
Fri, 09 Nov 2012 10:20:43 -0700 – Retrying RequestServerData (GET
https://xxxxx:52313/data/users): HTTP Error 18: An unknown
error occurred while transferring data from the server
Fri, 09 Nov 2012 10:20:43 -0700 – Exiting
ThreadedTaskManager::RunTaskSynchronously( struct UserRefresh::Refresh )
(377 ms)
Fri, 09 Nov 2012 10:20:43 -0700 – WARNING: Exception thrown during
session update; session integrity is suspect.
BES Relay.log
Fri, 09 Nov 2012 05:56:59 -0700 - /data/roles (12952) - Database Error:
A database transaction encountered a deadlock and has been terminated.
…
Fri, 09 Nov 2012 07:52:59 -0700 - LDAPGroupMembershipRefresher (3668) -
class SignedDataVerificationFailure
Fri, 09 Nov 2012 07:52:59 -0700 - LDAPGroupMembershipRefresher (3668) -
Will retry LDAP refresh in 00:15:00
… repeatedly issued …
Fri, 09 Nov 2012 10:20:29 -0700 - /data/users (4124) - class
SignedDataVerificationFailure
… repeatedly issued
=========
Researching CAST found 4 pmrs describing these scenarios
and they each resolved this by running the following command
C:\Program Files (x86)\BigFix Enterprise\BES Server\BESAdmin.exe
/resignSecurityData .