Having issues with Software Deployment

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(imported topic written by gstrawn91)

Hello all,

I’ve been working on getting a deployment package put together to push out a folder to the client servers.

Once the folder is local to the client, I just need the following command run, which calls an .exe file and .xml file that are resident to the folder transferred: SylinkDrop.exe - silent sylink.xml

When I do this manually, it works fine, however I am at a loss of why it is not working through the BigFix system.

Here’s the action script

download http://WSPRD304.Dom1.Schneider.com:52311/Uploads/f31bf9a08dcbae6cf12e7c97d9b26151179a4e9c/SymantecSEP11Sylink.tmp

continue if {(size of it = 34926 AND sha1 of it = “f31bf9a08dcbae6cf12e7c97d9b26151179a4e9c”) of file “SymantecSEP11Sylink.tmp” of folder “__Download”}

extract SymantecSEP11Sylink.tmp

wait __Download\SylinkDrop.exe -silent sylink.xml

Any assistance would be greatly appreciated.

2

(imported comment written by BenKus)

Might be a current working directory issue… Try:

wait __Download\SylinkDrop.exe -silent __Download\sylink.xml

Ben

3

(imported comment written by JackCoates91)

Hi,

usually if something works when you do it by hand but doesn’t as BigFix, it means that it doesn’t like to run as local system – try toggling the “current user” switch.

For more advanced troubleshooting, you might also look into whether the program is logging and where. We can work with its exit codes, if it generates any, but not if it’s hanging quietly.

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(imported comment written by JackCoates91)

good point Ben – gstrawn, if you notice the .bat wrapping in our default fixlets, it’s intended to take care of CWD issues for you.

5

(imported comment written by gstrawn91)

That folder reference worked, thank you very much.