Getting site failure error while running IBM Endpoint Manager server diagnostics tool

Usage and Config Security
1

Getting site failure error while running IBM Endpoint Manager server diagnostics tool > View server diagnostics…

Failed:

Id: 22 Date: Tue, 23 Aug 2011 21:51:41 +0000
Url: http://sync.bigfix.com/cgi-bin/bfgather/bessecurity
Error Message: 184: GetURL failure on http://sync.bigfix.com/bfsites/bin/bfgather/bessecurityt_2732/_fullsie : Http Error 28: Timeout was reached
Please suggest for removing the error, as the same is comming on multiple sites…

2

Have you validated that your root BES server can reach BigFix sync servers? Depending on your environment, it may be necessary to setup proxy configuration on your root BES server so that it can access resources outside your corporate firewall.

3

It has been resolved after removing the FillDB (BES Server\FillDBData\BufferDir\TemporaryDir) TemporaryDir directory contents…