Have you tried to plugin the relevance into a property and if so, is that showing accurate? What I am thinking is the context - you are running the qna tool under specific user but does that user has full rights to /usr to read its data accurately…? If ran as the agent which is root, then maybe that problem is not there…
If you have and it’s a problem with root too then open a support case cause this would look like a bug to me…