(imported topic written by SystemAdmin)
Hi,
In our environment, we have a vb script that would write info to some registry keys. We are using Bigfix to pick up the info from these registry keys. We noticed that the agent would take awhile (can be few minutes) to report back the info to the BES server. Beside, stop/start the agent service, how can we force a refresh from client end so that the agent can start gathering and report posting.
Appreciate your help.
Cheers.
(imported comment written by jessewk)
You can hit the following URL, inserting , and as appropriate for your deployment.:
http://:/cgi-bin/bfenterprise/clientregister.exe?RequestType=NotifyClient&Body=ForceRefresh&ComputerID=
ComputerId can be located at HKLM\Software\BigFix\EnterpriseClient\GlobalOptions\ComputerId
Note that force refreshes will cause the client to ignore CPU constraints so you may see a CPU spike. Also note that a force refresh will not always cause reports to move up faster. The client might have been about to evaluate the property you were interested in and then start it’s evaluation loop over when it gets the refresh. You also might be having problems upstream, perhaps an overloaded relay or BES server that is not processing reports quickly. A force refresh will only hurt performance in this case because a full report will be sent that contains much more information for the upstream components to process than the normal incremental reports.
-Jesse