Firefox 62.0: Download Error: The requested URL does not pass this deployment's download whitelist

Usage and Config Platform
1

I received this error using IBM’s fixlet for Mozilla Firefox 62.0. This is the first I’ve come across this and have never had issues previously with firefox. I searched the error and found another post with a similar error, but the link from a forum reply is no longer found (something about dynamic downloads). I suppose I could download the exe directly and push my own fixlet, but I wanted to try and figure this out in case it comes up in the future.

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2

I noticed the same. Perhaps the content team recently switched to using dynamic downloads for Firefox?

Have a look at https://www.ibm.com/support/knowledgecenter/SS6MCG_9.5.0/com.ibm.bigfix.doc/Platform/Config/c_dynamic_download_white_lists.html for instructions on configuring downloadwhitelist.txt on your root server. It’s a one-time configuration change on your root server.

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3

Thank you. I updated the white list and it resolve this issue.

4

I’m glad to hear you resolved the issue.

We have been using dynamic downloads in Firefox for a long time, but have changed the server whitelist entry to https://ftp.mozilla.org from http://download-installer.cdn.mozilla.net. The latter became invalid once a newer version of Firefox was released.

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5

Thanks for this thread. I was wondering why my actions were all stuck at Waiting…

6

I thought it was interesting that they (Firefox) use a HTTPS call to an FTP URL that redirects to a CDN…

7

I think it’s interesting that this is something that we have to manually update the server to accomplish. Seems to me this should be an easy fixlet, or an automatic/dynamic update.

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I just started seeing this problem but when I go to the link you provided, I get:
The requested resource is not found: /support/knowledgecenter/SS6MCG_9.5.0/com.ibm.bigfix.doc/Platform/Config/c_dynamic_download_white_lists.html

9

It appears to be a broken link for me as well now. Try this one.

https://www.ibm.com/support/knowledgecenter/SS6MER_9.5.0/com.ibm.bigfix.patch.doc/Patch/Patch_Windows/c_frequently_asked_questions.html

The Custom Repository Setting feature requires adding the custom repository directory in a whitelist. What happens if this is not done?
When the custom repository directory is not added to the whitelist, a download error indicates that the requested URL does not pass the deployment of the download whitelist. The whitelist text is located at \Mirror Server\Config\DownloadWhitelist.txt.

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Thanks that worked. Great work as usual Jason!

11

Hi, Above URL is not available and i am getting similar error in Firefox.
Can you please suggest what changes are required to fix this?

[+] Download error: The requested URL does not pass this deployment’s download whitelist.
Download requested by client:
URL: https://ftp.mozilla.org/pub/firefox/releases/105.0.2/win64/en-US/Firefox%20Setup%20105.0.2.exe
Hash: (sha1)45e31c6db81831ca254f42fc75134ecc3d841f6d
Size: 56459832 bytes
Next retry: 3 minutes. Retry now

12

See https://help.hcltechsw.com/bigfix/9.5/platform/Platform/Config/c_dynamic_download_white_lists.html for details about the Downloadwhitelist.txt file.

The entry you need to add would be

https://ftp\.mozilla\.org/.*
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