File failing to copy

Content Authoring
1

I am running into a problem. I have 2 files that have been added to a SWD action. The first file is a .msi and it installs correctly, I then rename a file in the just created folder, that works. What is failing is when I try to copy the second file from the downloads folder to the newly created folder. If I move it gives me the following error.

Retry error, attempt 9 failed for MoveFile (C:\BigFix Enterprise\BES Client__BESData\CustomSite_WEC_Windows__Download/\avtar.exe ,C:\Program Files\avs\bin)
At 13:19:03 -0500 - actionsite (http://BIGFIX01.corp.dirsrv.com:52311/cgi-bin/bfgather.exe/actionsite)
Command failed (Move of ‘C:\BigFix Enterprise\BES Client__BESData\CustomSite_WEC_Windows__Download/\avtar.exe’ to ‘C:\Program Files\avs\bin’ failed (0 - File error “class FileFoundError” on “C:\Program Files\avs\bin”)) move “__Download/\avtar.exe” “C:\Program Files\avs\bin” (action:6277)

If I try to copy the file it gives me the following error

Command failed (Copy of ‘C:\BigFix Enterprise\BES Client__BESData\CustomSite_WEC_Windows__Download\avtar.exe’ to ‘C:\Program Files\avs\bin’ failed (5 - File error “class FileCopyError” on “C:\BigFix Enterprise\BES Client__BESData\CustomSite_WEC_Windows__Download\avtar.exe” and “C:\Program Files\avs\bin” : “Windows Error 0x5%: Access is denied.”)) copy “C:\BigFix Enterprise\BES Client__BESData\CustomSite_WEC_Windows__Download\avtar.exe” “C:\Program Files\avs\bin” (action:6279)

So I did a manual install, when I try to drag and copy or move it gives me a permissions issue. If I use an administrative command prompt and move or copy the file it works, but not if I just use a regular command prompt.

How do I get the BigFix to copy or move the file and bypass the permissions issue on the folder?

Any help is greatly appreciated at this time.

2

In the occasional case where I’ve run into a problem where using the actionscript copy command didn’t work, using wait xcopy has worked for me. Maybe give that a shot?

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3

@alinder That worked like a charm. Thank you very much for that work around!!!

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