(imported comment written by jessewk)
Hi pmiller,
Thanks for your feedback! I have mostly good news for you.
There is no longer an Trend Micro icon on the desktop – and that is surely missed. As the user does not have a simple way of telling them that their system is protected. Heard rumors that we can enable a client side dashboard, is that available now?
1.5 has a new task to enable/disable a client dashboard which contains basic computer information, CPM info/statistics, and recently detected viruses and spyware infections. There is also a hidden ‘Technician’ dashboard displayed if you press control-alt-shift-T to that will show additional computer information and all relevant Fixlet messages for that computer.
Also the user no longer has the ability to run a manual scan outside the preset full scan that I have scheduled.
You will have the ability to make a re-applicable offer from the ‘scan now’ and ‘update from cloud’ tasks. End users can use these to initiate those tasks themselves. This feature requires that your BigFix clients are updated to the recent patch release (version 7.2.4.60)
The techs that support the desktops sometimes disable Trend for troubleshooting purposes, how do they do that now?
What do your techs do today to disable Trend? I assume they have admin access on these boxes? They can certainly disable the services. You could also craft an offer that applies a configuration policy disabling real-time for a certain period of time and then sets the old configuration back again. This could be available to all users and you could do something like only allow it to be run 10 times if you’re worried about people abusing it. Alternatively, you could make it available only for users in a “tech” group. If you are able to use the ‘show offers only to people in the tech’ group solution, there are many options to give techs elevated privileges to change configurations.
Automatically stop Scheduled Scan when scanning lasts more than X hrs
I said ‘mostly good news’
Skip Scheduled Scan when a wireless computer’s battery life is less than X %
If you can create a retrieved property that shows how much battery life is left, you could restrict your scan actions from running on machines with less than X %. I poked around and found that you can get that data from wmi, at least on my dell laptop. I’d hate to bury a cool property like that in this thread, so let’s start up another thread where we can hack out a suitable property. There is some good starting information here: http://forum.bigfix.com/viewtopic.php?id=3180
I read on the forums that the web report can be automatically emailed out when it detects any changes - how do I do that?
Go to the ‘scheduled reports’ page in web reports and select the report you’d like emailed from the drop down list and set it to email on change. It should be pretty easy, but let us know if you’d like more detailed instructions or are having problems.
Counting down the days to CPM 1.5…
Jesse