system
March 25, 2009, 8:26pm
1
(imported topic written by cstoneba)
Does anyone know a fix for this error?
At 11:32:46 -0500 - Client Manager for Anti-Virus (http://sync.bigfix.com/cgi-bin/bfgather/avclient )
FAILED to Synchronize - General transport failure. - ‘http://xxxxxx:52311/cgi-bin/bfenterprise/BESGatherMirror.exe?url=http://sync.bigfix.com/cgi-bin/bfgather/avclient&Time=25Mar11:32:46&rand=3c8a1f15&ManyVersionSha1=da39a3ee5e6b4b0d3255bfef95601890afd80709 ’ http failure code 500
I have restarted the BESCLient service on the PC and the Relay sevice on PCs relay. No luck though.
Noah
March 25, 2009, 9:29pm
2
(imported comment written by NoahSalzman)
From this thread – http://forum.bigfix.com/viewtopic.php?id=1207 – it would appear the troubleshooting steps are:
Try that URL in a browser and see what happens
Restart the Relay (you did this)
Uninstall the relay, delete its folder, and reinstall
Noah
system
March 25, 2009, 10:59pm
3
(imported comment written by cstoneba)
thanks. The fix was that I had to uninstall the client and relay on the Relay Server, delete the hklm\software\bigfix and the c:\program files\big fix enterprise folder.