Failed to get service manifest from AIX! ERROR: Download for AIXProtocol://7200-00/7200-04-02-2016 failed: Request failed: Failed to get service manifest from AIX

Hello,
While we try to download a TL for AIX we face the below error

Checking the logs we see the following:

[root@myserver ~]# cat  /var/opt/BESServer/DownloadPlugins/AIXProtocol/logs/AIXPlugin_2020-7-6_13-32-13.log
[Mon Jul  6 13:32:13 2020] AIX Download Plugin version 4.0.1.0
[Mon Jul  6 13:32:13 2020] Please make sure you have the latest version of this utility.
[Mon Jul  6 13:32:13 2020] Using proxy
[Mon Jul  6 13:32:13 2020] Running plugin with DLoad::LWPUAIface
[Mon Jul  6 13:32:13 2020] Requesting FixPack information for 7200-04-02-2016.
[Mon Jul  6 13:32:13 2020] Setting base Technology Level as 7200-00.
[Mon Jul  6 13:32:14 2020] ===== Begin log from manifest search =====
[Mon Jul 06 13:32:14 2020] Searching for updates...
[Mon Jul 06 13:32:14 2020] Product: ibm/aix
[Mon Jul 06 13:32:14 2020] Fix ID:  sp/7200-04-02-2016
[Mon Jul 06 13:32:14 2020] Order failed!
[Mon Jul  6 13:32:14 2020] ===== End log from manifest search =====
[Mon Jul  6 13:32:14 2020] ERROR: Download for AIXProtocol://7200-00/7200-04-02-2016 failed: Request failed: Failed to get service manifest from AIX!

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BigFix server 10.0.0.133 is installed on Redhat Linux 7.8 and has configured proxy that allows *.bigfix.com* and *.ibm.com*

Is there someone that encounter such issue?

Yes , I’ve the same issue. Analyse with HCL Support pointed to proxy issue.

Can you put some details on proxy settings. As I m facing same issue.