Failed Scan (Return code: 127)

Hi Bigfix Community,

I’m Scanning information for ILMT Software and one of the computers gives me this error “Failed Scan (Return code: 127)” i have been searching and this code is not even on the documentation of the return codes.

https://help.hcltechsw.com/bigfix/9.5/inventory/Inventory/probdet/r_scanner_return_codes.html.

I hope if someone could help me with this error.

What is the OS where the scanner is failing with code 127? If it’s Linux, it’s usually coming from OS and an indication of unable to run the command, could be missing file/path or permissions.