Error - User interface session failed

Usage and Config Platform
1

(imported topic written by lmpymilk91)

I had an action run when it should have prmpted the user with a message, but no message was displayed. I see this error in the log about an hour before the action started. Can anyone tell me what this means and why I would see it?

At 07:28:39 -1000 - User interface session failed (20) for user 'MyUserName

version 7.0.9.164

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(imported comment written by BenKus)

Hi lmpymilk,

There were some issues with early versions of BigFix 7.0 Client UI where it would fail to launch properly (and thus not show user interface in certain cases)… This becomes more likely if it takes a long time to boot your systems (such as if you have roaming profiles)…

We fixed this a while back in 7.2.4 and added some more fixes in 7.2.5. See http://support.bigfix.com/bes/changes/fullchangelist-72.txt for more details.

Ben

3

(imported comment written by lmpymilk91)

Thanks Ben, just another reason we need to upgrade.