Error trying to install bigfix agent on Mac

Usage and Config Platform
1

unsure what iswrong

IZNAGG0009I Entering TEMAgentDeployment.openTargetConnection() …
IZNAGG0014I Selecting one protocol to connect to 192.168.106.34 …
IZNAGG0052E The following error occurred: java.net.ConnectException: CTGRI0001E The application could not establish a connection to 192.168.106.34 .java.net.ConnectException: CTGRI0001E The application could not establish a connection to 192.168.106.34 .java.net.ConnectException: CTGRI0001E The application could not establish a connection to 192.168.106.34

2

What version of BigFix client are you trying to install?
What version of Mac OS X are you trying to install on?

3

Mac OSX - 10.11.6

BigFix Agent - BESAgent-9.5.2.56

4

Where were those messages coming from? There is no java involved in normal BES Agent installation or running on OSX

This almost sounds like this if the BigFix Labs remote agent installation system? If so you need line of sight network wise to the endpoint and 192.168.X.X is usually a private subnet

5

This is usually the tool i used

Pasted image1089×795 40 KB

6

Yes, so the machine that that is installed on, does it have direct line of sight to the Mac in question?

7

yes it does - its not only happening to one macbook but all of my macbooks that needs a new install of Bigfix agent

8

is it possible to manually install the agent?

9

Yes, just copy the masthead as “actionsite.afxm” and the PKG to the endpoint, and with them in the same directory run the PKG installer and it will start up.

https://support.bigfix.com/bes/install/besclients-nonwindows.html#osx

10

thanks AlanM i can manually install for now