Error to access SSP Portal

Usage and Config MDM
1

(imported topic written by Corda)

Hi, when I try to access to portal web SSP I get the following error in attachment.

How can I fix?

2

(imported comment written by liuhoting)

What sites do you have subscribed right now in your deployment?

3

(imported comment written by Corda)

All: Lifecycle Management, Security and Compliance, Mobile Device Management. Why?

4

(imported comment written by liuhoting)

I’m not super familiar with MDM itself, but usually when errors talk about non-unique objects, it means that there’s more than one instance being returned by a relevance query when it’s only expecting one. In this case, it looks like there’s more than one “bes wizard”, and wizards come from sites that are subscribed to a deployment.

I’d try running this session relevance query on the console and see if you get more than one result:

(names of it, names of sites of it) of bes wizards whose (dashboard id of it = “MDMSingleCompView.ojo”)

5

(imported comment written by Corda)

Thanks for your support. The result of query is:

Single Device View, MDM BetaSingle Device View, Mobile Device Management

6

(imported comment written by liuhoting)

So my guess is if you unsubscribe from either the MDM Beta site or the Mobile Device Management site itself, you’ll be able to use the SSP Portal,

7

(imported comment written by Corda)

ok, thanks!