When I click on the link for “Background error”, the following is reported:
Errors may cause instability or invalid data to be displayed. Scheduled activities will not run until all errors are cleared, and only a Web Reports administrator may clear errors.
The following errors have been detected:
2015-06-11 08:27:07: Background thread general file I/O error: 2
I wonder if you are running AV on the webreports server and it is causing some file issues. Perhaps there is something that needs to be excluded from AV or similar real time scans.
The easiest option to fix the problem is probably to make sure everything is backed up, then just upgrade / reinstall to replace any problematic files.
I actually saw the exact same error at pretty much the exact same time in my environment today. I noticed that I did not receive my daily Web Reports and logged into the server to see that error message.
It looks like restarting the Web Reports service got this up and running again. Odd that we got the same error around the same date/time.
Good to know it wasn’t just me. Had to restart the webreports service like previously stated and it seems to be all good. I’ll put in a PMR just for good measure to try to get a root cause.
adding my 2 cents I got this same error on 3 different BF environments all at the same time frame, clearing the error and bouncing the service resolved the issue. Did this weeks MS patches cause this I wonder.