OK, sorry, I assumed you knew what I meant… let me explain further.
When you installed TEM you named the server “tem-server” without a fully qualified domain name such as “ten-server.your-company.com”. That’s fine, but it does mean that you now have an issue to deal with: your Agents must know how to get an HTTP connection to the machine named “tem-server”.
One of two things has to happen:
you need to update DNS in your environment so that tem-server maps to an IP Address
you need to update the /etc/hosts file on each Agent so that those machines know how to direct traffic to “tem-server”
If you google /etc/hosts you can find more info, in short the format is:
1.2.3.4 tem-server
where 1.2.3.4 is the IP Address of your TEM Server.
I have installed the TRC components on linux client and in Manager console it is giving an option for TRC but in the warning.fxf file it is generating this error:
Windows Firewall is Blocking Tivoli Endpoint Manager for Remote Control
The Windows firewall is blocking the Tivoli Endpoint Manager for Remote Control Target. The listed computers have the Windows Firewall enabled and configured to block inbound TCP traffic on the port used by the Remote Control Target (port 888 by default).
Important Note:
If the listed computers’ firewall settings are being administered through a domain group policy, the results of this action may be overwritten by that policy. The actions below will only affect the local firewall policy, and will not affect any group firewall policy settings that may have been applied by a domain administrator. If your firewall has been configured via a domain group policy, these actions may report back as ‘Failed’, and the firewall must be disabled or configured through group policy instead.
Click
here to add a firewall exception to allow inbound TCP connections for Tivoli Endpoint Manager for Remote Control (default port 888).
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if {(name of it = “WinXP” OR name of it = “WinXP-2003” OR name of it = “Win2003”) of operating system}
if {x64 of operating system}
waithidden “{pathname of system x64 folder}\netsh.exe” firewall delete portopening protocol=TCP port={value “PorttoListen” of key “HKEY_LOCAL_MACHINE\SOFTWARE\IBM\Tivoli\Remote Control\Target” of registry} profile=ALL
waithidden “{pathname of system x64 folder}\netsh.exe” firewall add portopening protocol=TCP port={value “PorttoListen” of key “HKEY_LOCAL_MACHINE\SOFTWARE\IBM\Tivoli\Remote Control\Target” of registry} name=“Tivoli Remote Control” mode=ENABLE profile=ALL
else
waithidden “{pathname of system folder}\netsh.exe” firewall delete portopening protocol=TCP port={value “PorttoListen” of key “HKEY_LOCAL_MACHINE\SOFTWARE\IBM\Tivoli\Remote Control\Target” of registry} profile=ALL
waithidden “{pathname of system folder}\netsh.exe” firewall add portopening protocol=TCP port={value “PorttoListen” of key “HKEY_LOCAL_MACHINE\SOFTWARE\IBM\Tivoli\Remote Control\Target” of registry} name=“Tivoli Remote Control” mode=ENABLE profile=ALL
endif
else
if {x64 of operating system}
waithidden “{pathname of system x64 folder}\netsh.exe” advfirewall firewall delete rule name="Tivoli Remote Control"
waithidden “{pathname of system x64 folder}\netsh.exe” advfirewall firewall add rule name=“Tivoli Remote Control” dir=in action=allow protocol=TCP localport={value “PorttoListen” of key “HKEY_LOCAL_MACHINE\SOFTWARE\IBM\Tivoli\Remote Control\Target” of registry}
else
waithidden “{pathname of system folder}\netsh.exe” advfirewall firewall delete rule name="Tivoli Remote Control"
waithidden “{pathname of system folder}\netsh.exe” advfirewall firewall add rule name=“Tivoli Remote Control” dir=in action=allow protocol=TCP localport={value “PorttoListen” of key “HKEY_LOCAL_MACHINE\SOFTWARE\IBM\Tivoli\Remote Control\Target” of registry}
endif
endif