Error in SetupDLL.cpp when installing BES 7.2 client

Usage and Config Platform
1

(imported topic written by arpotu91)

BES clients are installing just fine for most of our computers. However, when we try to install the BES client on one particular server, we get the following error message. Any idea what could be causing this?

Error Code: -5004 : 0x80070005

Error Information:

SetupDLL\SetupDLL.cpp (3078)

pAPP:BigFix Enterprise Client

PVENDOR:BigFix, Inc.

PGUID:BF7023BC-319B-4FE1-B569-C854A19F81F8

$11.0.0.28844

@Windows 2000 Service Pack 4 (2195) IE 6.0.2800.1106

Thanks,

Arpotu

2

(imported comment written by BenKus)

I believe that is a form of an “Access Denied” error… Can you check to make sure you have a fully privileged account?

Ben