Error in BigFix Console ""Connection to server could not be completed"

[Varun]

"Connection to server could not be completed.
diagnostic message:"Server error: error</head…>5 03-- Service Unavailable "

Need support to fix this issue…

[Aram]

Is your Root Server running, and do you have connectivity to it from the device running the Console?

I’d suggest opening a PMR:

How to ask for IBM product help: PMRs, RFEs, and more

RFE = Request For Enhancement PMR = Problem Management Record. Also known as a Service Request (SR). The terms are interchangeable This is the general approach I would recommend: Create a forum post here as you start your investigation and gather data so that others are aware of the issue. Post links to any relevant documentation you are using to investigate / try to work around the issue. This will also give others an oportunity to add to the discussion and suggest fixes, particularly if…