Error in big fix query tester

luis · July 10, 2018, 8:29pm

I´m trying to execute a query in the BigFix Query Tester Tool and i get the error “error in method SendQuery(): Invalid URL: Invalid port specified.”

What could be the reason?

cmcannady · July 10, 2018, 8:40pm

Given the available information, I’m assuming that specified BESWebReports URL or associated credentials for the Session Relevance Query Tester Tools are wrong.

Have you validated that you can login to WebReports with those credentials?
Have you verified the WebReports URL and port specified in the query tester tool?

If the above doesn’t help, please post additional details.

luis · July 11, 2018, 3:58pm

Hi cmcannady thanks for your support:

1.- I canot login in web reports with the credentials that i use in the query taster tool, i have another user to login in webreports.

2.- I´m uisnig the standar port 52311, which i need to use? what is the correct port?

thanks in advance

JasonWalker · July 11, 2018, 5:51pm

What is the URL you use when you connect to your Web Reports interface with a browser?

cmcannady · July 11, 2018, 7:42pm

The default port for WebReports in v9.5.5 and later is 8083, so that may be your issue. You can

Port 52311 is for Agent, infrastructure and REST communications (if enabled/utilized).

Check http://www-01.ibm.com/support/docview.wss?uid=swg21505992 for additional details on WebReports port config.

luis · July 11, 2018, 8:48pm

Hi JasonWalker

the IP that i use is "https://<rootserver>:8083/webreports"

JasonWalker · July 11, 2018, 9:27pm

Ok, in that case as @cmcannady stated you’ll also need to use port 8083 in the query tester.

luis · July 11, 2018, 9:47pm

Hi Jason/cmcannady

I just tried to login with the URL of the webreports and with my webreports credentials and i get the next error message

Thanks in advance

cmcannady · July 12, 2018, 2:46am

Have you tried the IP address vs. hostname?

Can you login to WebReports on port 8083 with the same credentials you’re providing in the query tester tool?

Is the WebReports server co-located with your BigFix root server or stand-alone?

luis · July 12, 2018, 6:49pm

Hi cmcanndy

I tried your recommendations and I received a new error message, I think it’s something about permissions. My question now is what role needs my profile to submit queries?

Thanks

cmcannady · July 13, 2018, 12:28am

I believe your WebReports user account needs ADMIN rights to run queries via that tool.

Remember that WebReports and console/platform users are different security context.

mhayden · July 13, 2018, 2:15pm

I just tested in my environment. The only way I was able to replicate this error was to create a user with Read-only privileges, please check to see if the account you are trying to connect with has Read-only privileges. Once I converted the user to have Normal privileges, it was able to connect. If you are unable to view the permissions on your account, you may need to reach out to a member of the team who has proper permissions.