HI All, From past few days I am encountering the below mentioned error in webreport logs
Wed, 25 Mar 2020 02:21:28 -0500 – 8884 – Connection error while updating AGGREGATEDBY: Database Error: [Microsoft][SQL Server Native Client 11.0]Communication link failure (08S01: 0)
Wed, 25 Mar 2020 02:21:29 -0500 – 8884 – Background thread threw exception: Database Error: [Microsoft][SQL Server Native Client 11.0]Communication link failure (08S01: 0)
Wed, 25 Mar 2020 02:21:29 -0500 – 8884 – Background thread threw exception: Database Error: [Microsoft][SQL Server Native Client 11.0]Communication link failure (08S01: 0)
We recently installed the webreport component on the remote servers and the database is at root server. Could you please suggest what can be the issue. We did try to enable the logging to ‘all’ for web report in registry but did not find anything eye catching to remediate. We restart webreport service to make it work but I need to understand what connection is attempting to make and landing up at communication link failure so that we can troubleshoot on it. Please suggest.