(imported topic written by JasonO91)
During installation of the client on a few Windows 2003 x64 servers, the BESDeploy tool is unable to install the client. We have copied both the MSI and the setup folders to the machine locally and executed the install. Almost immediately we see the following error during the setup install:
Error Code: -5006 :0x8000ffff
Error Information:
Kernel\ServiceProvider.cpp (109)
Kernel\ServiceProvider.cpp (87)
I realize that this is an Installshield error, and we have verified that the user installing the software has administrator rights, AV is not blocking the install, and followed several of the recommended fixes suggested by web searches such as removing the c:\program files (x86)\installshield folder.
Some insight would be greatly appreciated.
Jason