Error 1152: Error extracting bigfix agent msi to temporary location

Megha · December 6, 2018, 2:41pm

Hi all,

I am facing this error while installing BES Agent.

error

Any input will be appreciated

Sagar_v_d · December 10, 2018, 8:41am

Disable Antivirus and try.

Megha · December 10, 2018, 1:03pm

we cannot disable anti-virus. This is against policy.

JasonWalker · December 10, 2018, 1:12pm

Is there enough hard drive space?

Megha · December 10, 2018, 1:38pm

Jason, as i could see there is enough space available.

itsmpro92 · December 10, 2018, 2:15pm

Is the user running the install a member of the local administrators group?

Megha · December 10, 2018, 3:38pm

Yes it is @itsmpro92

JasonWalker · December 10, 2018, 3:46pm

I think what you are seeing is that without a llt more detail, we aren’t going to be much help in the forum. You’ll probably need to open a support case, where they can walk you through generating an MSI setup log, and help troubleshoot what is wrongon your system.

SLB · December 10, 2018, 4:22pm

Check if the temporary folder already exists, if it does, see if you can delete it and try again. I found some references to this error code on Google indicating this can occur when a bad copy of the temporary files/folder already exists.