After we had a failed BFI Import over the weekend, we’ve been seeing “No Data” reported on the Inventory Exploration widget on the Overview panel and there are zero entries in the Software Inventory report. I’ve tried the following two suggestions I found from the BFI Knowledge Center in the troubleshooting section:
- Do a Force Reupload of Scan Data and then run an import
- In Advanced Server Settings, set resynchronize_datasources_once to true and run an import
Neither of these suggestions have resolved the issue. We’re on BFI 9.2.14 and BigFix Platform 9.5.10, both on Windows.
Before reaching out to IBM Support, I thought I’d ask here to see if anyone else has encountered this issue and has a recommendation for something to try. Thanks.