DownloadsAvailable: False

Hi BigFix,

I am noticing a very annoying issue with my BES clients on Windows 10. If I am deploying a package which requires a download, the relay replies with ‘False’., I can understand that: the Relay has to move the files to the requested location etc.

However, my issue is the fact that not untill 10 minutes later, the client checks again.
Since I am deplying 50 software packages, this will take me up to 500 mintues, and that is downloading alone.

I have set the _BESGather_Download_RetryMinutes in the registry, but that does not solve anything. It still checks only once per 10 minutes.

When I restart the client, it will download instantly.

Do I overlook something, or is this by design?

In the ideal situation, the Client is able to receive a UDP notification from its parent Relay that a given download request is now available, and so wouldn’t need to wait the default 10 minutes for it to check itself (note that the check-in behavior by the Client for downloads is configured via _BESClient_Download_CheckAvailabilitySeconds ).

Is the Client in this case not able to receive UDP notifications? (is perhaps the Windows software firewall blocking BigFix traffic to the Client?)

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It is indeed not capable of receiving UDP packets. That Check avail is not documented, is the default 600?

–edit–
“amazed face” _BESClient_Download_CheckAvailabilitySeconds works like a charm!

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