Hi Bigfix Masters,
We are having issues after deploying the patches onto all OS platforms(Windows,centos,rhel,suse,Ubuntu)
Issues we are facing when we are deploying the patches onto the systems of the OS, it’s taking a lot of time to download onto Server/relays/clients.
Issues onto the Windows OS servers:-
Earlier we were using the WSUS for windows patching and now we have moved to bigfix but while deploying patches through bigfix its taking 6-7 hours to download patches and execute,
AS we are onto the testing phase we have tested patching activity onto the 10 different servers but we are getting the same result every time.
similarly, when we are deploying the same amount of the patches through WSUS, the deployment is getting completed within 20-30 minutes. and we are deploying the same numbers of patches through WSUS what we are deploying through BigFix.
Issues onto Non-Windows server(Rhel,Suse,Centos,Ubuntu):
We are using the Plugins method to deploy to patches onto non-windows servers. Similarly, we get the same result the patches are taking a lot of time to download and execute.
But whenever we are using Redhat satellite we able to deploy all applicable patches within 30-45 minutes and when we deployed 5 -8 patches through Bigfix its taken almost 2-3 hours to download and execute.
Also, we have opened the support case with HCL support, but we have not got any proper resolution.
Bellows are some brief information about our environment.
The environment is nated where UDP protocol is blocked and alls clients are communicating over the Internet with nated public IP with relays /Severs.
Kindly help us to resolve these issues.
Thanks In Advance!!